Consult your Windows PC vendor for 64-bit upgrade options. As this upgrade will likely take more time than a simple application upgrade, Zoom recommends prioritizing these Windows OS upgrades. Zoom recommends customers upgrade the Windows OS of any Windows PC running Windows OS 32-bit to Windows OS 64-bit.Zoom recommends checking Windows-based devices deployed on your Zoom account to identify those that must be upgraded. Zoom plans to release the final Zoom Rooms for Windows 32-bit version, with an anticipated version number of 5.18.0, in March, 2024.Ħ4-bit versions of Zoom Rooms for Windows are already available - Zoom encourages customers to plan their upgrades now. Zoom Rooms for Windows 32-bit Final Release Timeline Continued development of Zoom Rooms features like Whiteboard, Intelligent Director, Smart Gallery and multi-camera necessitate transitioning to a 64-bit only Windows application, and the end of support for the 32-bit version of Zoom Rooms for Windows. Over time, the memory limitations inherent to 32-bit Windows applications have constrained the performance of the 32-bit version of Zoom Rooms for Windows, even when it is used on a 64-bit Windows OS. Historically, when Zoom released a new version of Zoom Rooms for Windows, Zoom made available both 32-bit and 64-bit versions of the application. Can I continue to use Zoom Rooms for Windows 32-bit on my devices?.Upgrading by automated installation using the MSI installer.Upgrading through Device Management in the Zoom admin portal.How do I upgrade the Zoom Rooms for Windows application to the 64-bit version?.How can I check whether I have deployed the 32-bit version of Zoom Rooms for Windows?.Zoom Rooms for Windows 32-bit Final Release Timeline.The 64-bit version of Zoom Rooms for Windows is unaffected and will continue to be developed and supported by Zoom.
Please note: this announcement only applies to the 32-bit version of Zoom Rooms for Windows. The 64-bit version of Zoom Rooms for Windows requires a 64-bit version of the Windows Operating System (OS).
Windows-based Zoom Rooms using the 32-bit version must upgrade to the 64-bit version. The anticipated version number of the final release of the Zoom Rooms for Windows 32-bit application is 5.18.0.
The 64-bit version of Zoom Rooms for Windows is unaffected and will continue to be developed and supported. In March, 2024, Zoom plans to release the final version of the Zoom Rooms for Windows 32-bit application.
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